Most of the time there is only one person working here so they don't answer the phone when you call to see if "xyz" is working. They tried to initiate an "appointment needed" policy for full face threading once but, again, they can't answer the phone so after a few people complaining that went away.
This place pretty much always has a wait of 10-20 minuets and it's worth it in my opinion. I won't get my face waxed, even though threading hurts like hell, it looks great! I love Sannita (spelling) and there is a lady from India who works here that does amazing brow work! Not crazy about many of the other girls so it would be nice to be able to call and see who is working.
I don't go as often as I should and I often lose my punch card but this place os affordable and gets the job done!