Terrible customer service! Went in around 10pm on a Monday night 5/25/15 and the place was dead! Sat in the bar area at a high top table. Waited 10 minutes till someone dropped menus. Realizing the bartender was the only person serving tables in that area, we decided to move to the bar to get more attentive service. Waited another 10 minutes to place order.. 15 wings and an order of onion rings. 20 minutes goes by and the bar tender notices we are getting a little impatient. He yells over the bar at what was believed to be a server asking them to check on our order. The guy (server) was too busy playing the "claw" arcade game and never walked to go check on our order. 10 minutes later we were fed up and got up to go find a manager. We walked past the kitchen and could clearly see our wings an onion rings sitting on the counter. The worst part of this is there were two servers standing right in front of the counter laughing and playing with each other and obviously not working. We walked out super annoyed and went next door to 5 guys where our service was amazing and food was awesome. Will never come back to this neighborhood BWW again.