They really did a great job with my dog. They were able to get her in the next day, which isn't usually easy to do. When I took her in to be groomed, the place was clean and bright. Plus, the owner and staff seemed friendly. When I picked her up only 90 minutes later, she was well groomed and the owner gave her a special shampoo "because it's Christmas." If that weren't enough, a bath, blowout, teeth brushing, nail trim and gland check was only $28.