Today I had my 1st experience with 5 Guys and was hugely disappointed. I ordered my bacon cheeseburger (plus 5 toppings since they are all free) and fries and waited in anticipation of my delicious meal. Not only did I have to wait 30 minutes for my order to be ready for me to take with me to eat (since I ordered it to go) but when I had my 1st bite I realized that they only placed 2 toppings on the burger (forgot the other 3) and forgot the bacon that I paid extra for. To say the least I was hugely disappointed and went on to tell all my co-workers what a huge let down it was. I would have walked back and asked them to fix my order but since I didn't have another 30 minutes to wait for 5 Guys to attempt to make it correctly I tossed what I was given.
I do not anticipate that I will ever eat at 5 guys again since I have another burger place (i.e. Fatburger) to choose from that can get my order right that is only a few steps further from my place of work. Thanks for ruining my lunch 5 Guys and for charging me extra for nothing!!!