Kevin is a stand up guy! I had a hiccup with my pool (system's fault) and his team was there to make it right. They went above and beyond my expectations on making the system right for me. I've been using them now for about three years on a couple different homes. They even pick up my pool toys after my daughter doesn't! If you are having a hard time finding a reliable pool service, you can't go wrong with PoolStar!