How do I describe my experience here lately? Well after being a regular for many years, my most recent trip was my last. First they had one person running the front of the house who could care less if you were a paying customer (these are the ones that expect a tip). After he threw our menus at us which spilled my friends water, he came by took our orders. My friend asked for a modification (as it was previously on the prix fixe menu earlier) which they have always accompanied. So we left.
The waiter made no effort to keep us as customers and ran behind the bar to sip his diet coke. I think he must have worked for Rogers at some point in time. Guess I won't be returning until they get more staff and someone who has a bit better customer service. Remember we pay your tips based on service. It's not something you just get.