I am so angry, frustrated, and just plain sick and tired of paying for something and then not get what I pay for. No, I didn't go back, as I live 10 miles away, and only discovered this incompetence when I got home.
What's even more upsetting, is the fact that when I was trying to place my order, the young lady was giggling over the speaker, causing me to to believe she was having a silly conversation with someone on her (personal) phone. When this happened, I should have known at that moment my order was going to be wrong, and should have checked my order before I drove away.
I ordered and paid for a 10 pcs chicken finger meal, and when I got home, I not only did not have a 10 pc meal, it was 4 pieces. I am just sick and tired of having stop, and the time, every time I order a meal from fast food restaurants - this case Zaxby's - and dig through the package to verify what I paid for is what I ordered. It's really beyond ridiculous.
It's sad that service is so poor, the people working at these places are so uncaring and incompetent, and it seems as though it has become the norm.
If I were go into the establishment, order something and then walk out without paying, I would be pursued and arrested for stealing; yet, you all stole from me by charging me for something I didn't get.
I tried calling back to complain to a manger, but as it always is, the line is busy.