Dr.Pearce and his staff are by far the best team I have ever met. Within the 4 years I have been with Banfield I have never had an issue. They definitely go above and beyond to ensure that my babies are well taken care of. I always recommend this place to my other friends who are looking for a vet. My oldest has gone through 3 surgeries with Dr.Pearce to remove tumors. Her incisions were barely noticeable after they had healed. Dr.Pearce takes into consideration the cosmetic repercussions of surgery to ensure that my dog doesn't have an ugly scar. Absolutely satisfied with the service at this Banfield.