I was tempering my expectations going in, based on previous reviews. I was pleasantly surprised by the customer-first attitude of Steve. We didn't have an appointment and it was a busy Sunday, but Steve came up with a solution and got my son and I in for haircuts. It was quick, easy and a good haircut. My only complaint would have to be the debit/credit card fee, but it's also hard to argue their logic for having one.
So make an appointment and come enjoy an old-fashioned cut.