I've been going to Johnny Js bar for quite some time at the Springfield location. If you are familiar with the area there is NOTHING else around so no competition. It's clean, new and lots of tvs. But, the service is terrible every time you go to Johnny Js you never know who your server is, 3 different waitresses see you no matter what location.
Just moved to Medina and have been to Johnny Js 4 times now since it is so close to my apartment. It is the exact same story with the waitress not really understanding the concept of how a restaurant works and having a certain section. I still saw 3 different waitresses for the same table, I have never seen that anywhere else before.
Now to the point of this article. Brandon works at the medina location and stay away everybody because he doesn't like criticism. I put $20 in the jukebox and asked the waitress after an hour of not hearing a song what the deal was, she told me the owner likes to play his own music... 2 hours later I hadn't heard a song on a slow Saturday night noticing no one put money in the jukebox. I assumed the owner was playing his own stuff. I wanted my money back or at least an explanation. I asked Brandon if the owner was playing his own music. He said they have no control over the music at the bar. Which is odd because any bar has control over the music and the waitress just told me the owner likes to play his own music. I told him exactly what the waitress told me. I'm in sales in amish country so I understand being respectful and having an honest conversation.
We simply told Brandon we have been here for over 2 hours, the place is dead and we haven't heard one song. He said don't raise your voice at me and walked away from us. He is supposedly the "manager". The job of a manager is to solve problems.....Brandon just walked away from a paying customer without an explanation or even an apology, Absolutely nothing. Needless to say the service at Johnny Js is sub par.
Also Brandon at medina Johnny Js will not take care of any issue you have at Johnny Js. Not sure he is manager quality.