For a very affordable facial spa I was really impressed. I also bought a groupon for the visit and I love a good facial so was super excited to try it out. The technician was very young so I was a little nervous about what her expertise might be. I had never been to a spa partitioned like this, but I agree, the chair was very comfortable and I liked the quite hum of other voices. It kind of reminded me of the quiet room at a burke williams. Best part was afterwards my face looked great. I also really enjoyed the arm and chest massage, although next time I will request a different lotion because my sensitive chest skin broke out a little from the oil.