I should've heeded the warning reviews. It's August in Phoenix and my AC in my car quit working. They made an appointment with me Friday over the phone to diagnose the problem and warned me since I had an after market warranty they might not be able to get in touch with them on a Saturday but that they would try. They said the earliest they could get me in was 1. I showed up at 1 and they told me they had two hours of oil changes ahead of me and that they could keep it until Tuesday and look at it then. I work during the week- hence why I made an appointment for a Saturday. I asked why they made an appointment with me if they didn't have time to look at my car and they said they didn't know and they weren't sure who I spoke to. I told them the person I spoke to said their name was josh, but josh claimed he never spoke to me. Massive waste of time since not only did they not fix my car or even look at it they made the appointment so late it's impossible to me find another shop who can work with me today!