We were in at 5:30 this morning, we were shown to a room quickly, the staff was very courteous and sympathetic to my 8 year old being sick. They were playful without teasing, and smiled while talking to her. It was nice that most questions were asked directly to her, and not to me, since she was the one sick. Dr. Runyan was also very friendly, and gentle with her. I gave it four stars because of timing, As far as I could tell, she was the only patient, but we still spent over an hour there.