Never even been here... I was shopping for a bike at Landis and asked the wifey to go outside and call BB to price shop a similar bike... She was shocked when she came back at how rude the guy was on the phone, saying that if we didn't have at least $2k to spend on a entry level full suspension mountain bike that we'd be wasting our time... No worries, I bought a badass $2k Specialized upgraded to the 9's... Not BB's "entry level"... And all of this could have been avoided with a little customer service...