DO NOT STAY HERE!!!!!
Horrible experience like others.. Let me see ...10 rooms on our single block of rooms but 5 parking spots. Who was the resort planner??? AND NO HANDICAP PARKING SPOTS TO BE FOUND ANYWHERE.
Only one trash can on the outside of each hotel block + tiny tissue box trashcan inside means you can either put your trash outside on the walkway where ants and "pests" can swing by or opt to carry it all the way down the hill and leave it next to Valet Parking. There's no one there anyway to ask you to place it in the invisible can.
And if you lose or accidentally break your pool wristband, cough up an extra $20 for a replacement. At least that's what we were told.
Minimal replies to hotel room issues. Back sliding door only locked if the security latch was used which is high and dangerous if a child, small adult or wheelchair bound person needed to escape. Bathroom door closed only if you leaned against it and locked it.
Remotes in both rooms were a joke. Wifi was basically nonexistent so checking in with office emails had to be done elsewhere. This would explain the laptop warriors who angrily sat sipping their overpriced coffee from the lobby (to actually tap into that 'free' wifi).
Yes, overpriced coffee and tea! $4 for a small cup of iced green tea from the lobby coffee bar. Not sweetened or fancy in anyway, just iced. There must be an ice shortage at the hotel because we couldn't find the "conveniently located ice machines" anywhere. Not on the map, just a mystery room placed somewhere, probably with the Valet and Hilton Management Team...never to be found!!
I used the ironing board one morning and left the iron to cool while we left for the day. I expected it would be put back when housekeeping stopped by, like every hotel does. Not this one! Wasn't even moved one inch. Makes you wonder if they cleaned at all! Are those clean towels or just recycled from those left "unused" by our neighbors? Should my mind wander and imagine how often they really clean the pools!!!
Absolutely disgusted with this place and would not recommend or stay here again! #HorribleHiltonExperience