Clean, safe environment. Great security system, although no option of viewing classroom remotely(for other children's privacy). Organized, friendly, compassionate staff and flexible with my husband's class schedule. Auto pay option is convenient or you can pay in person. The sign in computer system (scans fingerprint/asks for code) gives you alerts such as payments due. A newsletter, artwork, and a daily update sheet are sent home. They are also cloth diaper friendly, which rocks! Children are actually sent home when ill and I liked how they would keep lights off and provide soft toys while other children were still sleeping during nap time. We thought that providing our own food would be a pain, but it truly was not problematic. In fact, it was preferable for us so we could give him food of our choice, based on our son's diet and preferences. The center is quite affordable, too. My employer used The Employment Network, which have a 5% discount and waived enrollment fee. See if your employer has a discount.
When a long-time teacher left(loved Miss Pat!), there was a bit of a communication lapse with the gals in the room and my 2-year-old only had his diaper changed once that day. They let me know the mistake and apologized and it never happened again. Honestly, this is the only negative (one-time) concern that we had. He was bitten by another child once but they let us know immediately. Other than that, we felt strongly that our son was safe, treated with love and that staff is professional and held accountable. I always witnessed staff interaction with the kiddos and my son loved going here. When we would drop him, the kids would do a group hug. So cute! If I need to go back to work, we would bring him back here in a heartbeat.