Great experience! I am an out of state landlord and Thomas was working on a job in the neighborhood of my rental and knocked on the door because he noticed damage to the roof. Since I am out of state I was unaware of a storm that had hit in Scottsdale and apparently did some damage to the roof. He worked closely with my insurance company and property manager to make sure everything went smoothly. I was skeptical at first being out of state but he kept a great line of communication and handled everything. Once the job was done he sent me numerous pictures so I could see how everything looked from all angles. I would recommend them!