My husband is a long time client of Mephisto shoes but this store displayed the type of service that discourages a customer from buying shoes. When trying to compare styles, the very rude sales associate asked my husband not to remove shoes from the shelf because it was easier for her to keep track of the shoes. Also, when my husband tried on a pair, he was accused of creasing the shoe. My husband is very patient and literally had to advocate for himself to get a pair of shoes with very little help from this particular salesperson. I had to leave the store because she disgusted me. Worst service I've ever encountered.