"Buyer.... Beware!!!!! I went ahead with buying with them because of the wonderful reviews they have on their website, dont be fooled, they look rigged to me, esp after my experience with them. Read the real reviews on Better business reviews website(which i figured later) I have decided to pass on my experience every way possible, So no one else is fooled like i was.
We Ordered an Ergo Invincible adjustable bed. The sales people were nice and tried using all the tricks on us. But after we placed the order in a few days we decided to cancel the order. They were very pushy in terms of why do u need to cancel etc. they finally said they have cancelled the order and the refund will be given in max 15 days. We received no email for confirmation that order is cancelled. Its been over 45 days now. Ive been calling them since past 2 weeks, initially they said a financial controller will get back to you, but now for the past week they have not been answering the call. The Guy on the chat says finance will get back to you, you WILL have to wait. I didnt so much as get an apology, and when i demanded an apology, he said "im sorry about the way you feel" Not about what has happened. I emailed them to call me, no one did. I have called my credit card company . If thats the way they treated something that hasnt even been delivered yet, my sympathies with the people who believed the risk free trial and had it delivered, Gud luck getteng you money guys."