Horrible customer service! They would not honor the warrenty on the plants we purchased since the order was under our landscaper's account. Even though we did not receive a discount at the time we purchased we are now out of hundreds of dollars on trees that have died. We went in twice before digging up the trees and transporting the dead things back to the store and no one told us about this "issue" until today. Totally ridiculous. Furthermore, the clerks seem to be about high-school age, maybe a tad bit older and are more concerned with what they did last night before they try to help you. The person whom I assume was the manager was not any better.