I am disappointed, I bought 2 Groupon services to have my hair cut, treated and styled by Maryann. I was looking forward because of the reviews. I called 4 times in a week and half leaving a message each time. I finally received a callback at 8:00 a.m. on a Saturday morning. I believe it was Maryann that called. She seemed confused and just said my name and then said "I just had a cancellation at 9:00 a.m. on Monday" and paused. I said I could not make that time, but before I could say anything else (I had another appointment) or ask for another time, Maryann said "Ok and hung up" I never received another call. Luckily I was able to get a refund from Groupon.