Oh boy, I wanted to like this place. Actually, I wanted to love it. So many hiccups, where do I begin??
I dont usually include too much about service, cause I am there to eat good food. But man oh man. First off, theres a line. No, they don't take your name, dont hand you a little buzzer thingy, and they cant tell you approximate wait times. Just a really long line in the middle of a smoke filled casino.
We were served chips and salsa, with no water. We finished the chips and salsa before anyone even came by. My alcoholic beverage came out 15 minutes later, which btw they were out of what I really wanted- some horchata drink. The pineapple one was meh. Not convinced there was alcohol in it.
As everyone around us was being served, we realized it took over 30 minutes for our nachos and a quesadilla to come out. Never checked on us, offered us more drinks or chips. Then, they didnt serve us all of our food at once. Nachos came out finally, and my sons quesadilla 5 minutes later. Tacky
Wanna know about the nachos? 4 pieces of carne asada were found- one was gristle. Just heaping piles of cheese and beans. A little sprinkle of queso fresco and pico on top with some deelish pickled jalepenos and onions and cilantro. Too bad this wasnt throughout the nachos as we fought for little pickings of it. Save your money and go to Robertos!