Service here has always been horrible but I like Pizza Hut and this is the only place that delivers to my house and with two babies it a pain to leave the house so I order it anyway.
I have been ordering Pizza Hut for several decades and never in my life, until a few nights ago, have I ever received a pizza that wasn't cut (actually both weren't cut).
I checked to see if maybe they hire special needs employees and I should cut them some slack but oh no, that's just the kind of great employees they hire.
Their rating on Yelp has always been horrible and you would think they(management/owner) would do something to try and correct it. I guess the management/owner, like their employees, just doesn't care.