I ordered The Club. At every other Jersey Mike's that I visit, they grill the sub for me to toast the bread and melt the cheese but they refused here stating that they can't grill cold subs. WHY would you refuse if the customer is asking for this. I doubt it'll somehow harm the grill. Then as I was telling the girl fixing my sub what i'd like in the order I liked, for example, "I'd like my bacon on top of my ham & turkey", she said "we put the bacon on the bread". If I tell you i'd like my bacon on next, why would you think it mattered when you want to put it on?? My experience was annoying and I will not be returning to this location.