So last Sunday I visited Nevada Safes for the first time. Loved the prices, and the staff (Nelson and Lexi). Bought a Monster Vault to mount in my vehicle. When I went to take the drawer out to mount the unit in my vehicle, the drawer would not come out properly. The unit I had bought was a display model, so my bad for not checking it out more thoroughly prior to purchase. In any case, I called them a few days later and explained the situation. Lexi said to bring it by and asked what time I would be there. When I arrived, they swapped it out with a new one they had waiting for me. No hassle about any of it, simply outstanding customer service. I give this business my best recommendation! Thank you Nevada Safes!