The food here at First Watch is quite good. Unfortunately, I can't say the same for the service we've had here thus far. From the moment we sat down, our server really seemed less than enthusiastic to actually help us. She didn't introduce herself, dropped off our water, then walked away and barely said a word to us the whole time we were there. It got to the point where I was the one saying thank you to her for her service, just to see if she would even acknowledge us.
Needless to say, we didn't leave a very good tip. As someone who enjoys eating at different restaurants, there is a certain level of professionalism and customer service that I expect. A simple, "Good morning and thanks for coming in" from our waitress, Desma, would have been appreciated. Instead, it was almost as if she was upset that we were eating there to begin with. Good food.....poor service.