I used to really like this place and enjoyed their foods, as well as desserts. However, I've found that it has gone downhill in terms of both food and service lately across different locations. I had the Eggs Benjamin and it was quite good and filling. My friend had the Brie, Mushroom, Spinach omelette and she liked it as well, IF THE RYE BREAD DIDN'T HAVE MOLD ON IT. That's a health hazard and they didn't really do much about it. When we addressed the issue to her, she simply said she will show it to her manager. After speaking to her manager, she asked if my friend wanted another piece from a new loaf. The manager should have come out to apologize at the least. So disgusting.
NB: while writing this review, the table behind us sent their food back too because they found mold on their bread as well. If you come here, maybe don't get anything with bread.
After I wrote this and got the bill, the server actually told us they comped the item with the moldy bread so at least something was done about it. I'm just surprised the manager did not personally address the issue with us, since he wasn't busy and was just watching TV.