First, I went on a Monday (which was a holiday) and they were closed. Bummer b/c I was in the mood for a gyro.
I went back another day (my first time trying their food). The customer service was good and food prep time was also fine. I took my gyro and baklava home.
I found that the gyro was heavy on onions and light on other customary veggies. The meat has an ok flavor but overall the gyro wasn't worth the price. The baklava was a C+. It was mostly phyllo dough and not much of the other yummy stuff that usually fill it.
I'm not going back. I'd rather pay a slightly higher price elsewhere and get an excellent product.