First off... I spent A LOT of money for these windows. Thank goodness I only did ONE room! After spending $4000 dollars for 2 windows and a door they were installed 2 weeks ago. The installer was very nice but did take about 8 hours to install these. THEN... When the sliding glass door was installed they put a WHITE handle on a dark frame. When my husband complained the installer agreed and put it on the paperwork to tell the company. About a week later I received a call they had my new handle. Two men came to install the handle but they put a GOLD handle on the dark frame. LOOKS ridiculous. When I asked the installer, he told me they don't have matching handles because if they were to put a "painted handle on there, it would chip." I have called the Company but OF course they do not have anyone answer the phone because they only work off of messages. I found this company at the state fair and will tell you to BEWARE!! I have the biggest pit in my stomach after spending this much money on 3 windows.