I've had Erin do most of my tattoos at this point. She is awesome, and totally patient with me even though I'm a chicken when it comes to pain. Her art outside of just tattoos is amazing and her work in tattooing is stunning. She's done some amazing cover up work on friends of mine as well. Her line work is fantastic, her individual designs are awesome, the shading and coloring is just awesome. I'm getting redundant, you should just go book your next tattoo with her ASAP.
In addition to her Daria, one of their piercers, is great as well. I've only had her help me change jewelery at this point, but even that she's knowledgeable in. She's done piercings on friends of mine, and I'd recommend her to anyone.
Its nice to go into a shop where the people are friendly and not cooler than you because they're more alt than you are. If you want something minor to something major they're great people to go to.