Horrible Management. Negative attitude but the staff seem to try. The Management hates honoring coupons and even told me that on one of my visits and they have giving me issues with my coupon's off their e-club everytime. It is a waste of time. I am going to switch my e-club membership to another Schlotzky's. My little girl is disappointed everytime they have an offer and she is excited and then upset at them when we leave because they give us such a hard time about using them there.