I have been in need of the services of Quick Response twice now and both times I could not be happier with their service. Last year on Christmas Eve, my upstairs toilet flooded through the ceiling. It was a disaster. Despite it being the holidays, they came quickly and got me all sorted out. Within just a few days (it had to dry out first) my ceiling was looking like new. All before the new year! My holiday curse continued when this year right before thanksgiving, my outdoor pipe leaked through the wall into my dining area. Once again, they were here within a few hours and started to work. Unfortunately, through no fault of their own, one of the equipment they were using malfunctioned and it caused some damage to a different area in the flooring of my dining room. The owner himself, Jason Decker, came over to look at it. I was nervous that we would be given the run around or that they would potentially try to screw us over as one often hears about from so many companies, but I was needlessly worried because Jason was amazing to deal with, he immediately owned up to the mistake and offered to replace our entire flooring (our current flooring had been discontinued and could not be found anywhere) at no additional cost to us. Throughout the entire process, he was in touch making sure we were satisfied. And for sure we were! His crew was extremely proficient, professional, reliable and went out of their way to be nice (they helped me move some heavy stuff in the garage to make room for the extra flooring I was keeping). All in all a great experience and a great company! I have their business card on my fridge ready in case of any future crisis as I will for sure be calling them. They are also very reasonable with their pricing. Should you find yourself in the unfortunate circumstance of needing restoration services, do yourself a favor and go with Quick Response!