I had a small lamp that broke during a move. Since I am new to the area, I was concerned that I would be ripped off from a store I was unfamiliar with. I brought in my lamp and was greeted by Becky. She was able to handle my repair within seconds at no charge. I appreciated the quick attention (turns out my problem was minor) and the fact that they didn't make me drop it off and charge for a repair. I will most definitely be back!