What a great experience! We've been in need of a storage unit and after careful research (done by my husband), Uhaul was the winner. Not only did their pricing coming in lower than other storage units, but the customer service is where they really stand out. When we arrived to put our items in the unit, the owner happily welcomed us and escorted us to our unit. He then proceeded to ask us if we needed any help. We didn't need help, but when we returned to our car after dropping off a loan, we found two bottles of water waiting for us. It was a refreshing treat on the triple digit day. The units are very clean and secure. I will probably write another update after we have rented here for awhile, but the rental process was a breeze!