When people started commenting, "you know the names and shifts of the staff?" I should have taken it as a hint that I go here too often. And yet, the hashbrowns keep me coming back for more. Oh, I've had other menu items too and have never been disappointed (the veggie burger is a favorite, and the specials are usually a good call). But dangit, when it comes down to it, I just love a good breakfast.
And in a city that can get awfully caught up in frills, this place is about as frill-less as you can get. Straightforward, simple and cheap.
Why four stars? The servers can sometimes get overwhelmed. Ultimately that doesn't bother me that much in a place like this, though. It's the sort of joint where imperfection just makes it more endearing.