I want to give this place four stars. but I took a star off just because the place is a bit too expensive. (or maybe all of the spas in a hotel @ Vegas are expensive. oh well!)
I had a hair relaxing process. It went out pretty well. but it was expensive. $500 for hair that's three inch below the shoulder. Brannon was a nice guy. we ran into each other in the elevator lobby (i was getting out from the elevator while he was getting in). he actually paused and gave me a bow! I'm Chinese - but probably he mistook me as a Japanese. Anyway, I think that he has a lot of respect to his customers as well.
the relaxing process was not bad. supposedly it's a newer technology. so it doesn't require me to sit under a heater while having the chemical doing its magic within my hair. the result was good. it was straight and with lots of the shine. I did it in mid october. right now it's December and it still looks nice.
i didn't do color. so i don't know if the colorist was that bad. the hard rock cafe hotel is going through a renovation. So the salon will be expanded (because right now I think it's pretty small as a Vegas expensive salon). But I had a good experience at this place and I'm sure I'll go back for a hair cut next time if I'm in Vegas!