I originally went here because of a horrible toothache a little later than most dentist offices are open. Got my x-rays, needed a root canal. Went through the root canal surgery but this is where it became bad.
I went through three molds of my teeth before a good porcelain cap could be made that fit correctly. Here, they take a mold, it takes three weeks to get a crown back and then they fit you... well, let me stress that my dentist made notes on how it should fit as well as the mold. Each time, it never fit until the third one. My insurance by this time had ceased but I figured I would be okay since this was an issue with the company, not me.
I think I'm fine, a few months go on and I'm hit with a huge bill for the cap. Skip ahead more than a month with me panicking, calling the office and calling my insurance and everything is settled. This office does not know how to research different insurance companies and how long people are covered after their insurance ceases (for example, I was still covered for my crown 90 days after surgery to be seated for it).
Long story short... the dentists and the dental assistants who do the actual work on your mouth are amazing. They deserve more than this company and really took great care of my mouth. I had heard root canal horror stories but I had no issues! The bad is the receptionists and the people who actually take care of the billing parts, make sure your billing and statements are correct, nothing changing or else you might be speaking to your insurance agency in no time.