I was looking for an affordable short term storage for large items between houses and discovered this gem of a company. From the first contact with them I was impressed with the professionalism and friendliness and then Sam came to deliver my box and was just as professional and friendly. The box was picked up as scheduled and I am certain it will be delivered just the same next week/ If you are looking for this type of service, please call Cool Box -- and, the units are insulated.