I recently decided to give into the trend of Ombre hair, which is a hair color that is dark at the top and gradually lightens as it goes down. My usual stylist who I loved recently relocated to another state, so, I've been searching for another place not to far from home. I went to this place and for a Saturday afternoon it was dead and you'd think at this point I'd have learned my lesson when it comes to places that should be busy but aren't. There were three girls there just sitting and watching TV and it startled them when I suddenly appeared. There were no prices listed anywhere and in my experience when the price isn't clearly stated that means it's going to be expensive.
So, a woman who introduced herself as Tami and asked me if I wanted to look at some hair style books. I said no, I know exactly what I want and I asked her what she knew about Ombre and if she had ever done it before. She said no and I so described what I wanted and I was very through and specific. I also asked for long layers to be added to my hair. Tami said she understood and led me to a chair but I immediately had doubts that she "really" understood what I wanted. So, I asked the other girl if she knew what Ombre was and if she could relate to Tami in her native language so I could be assured she really understood me. She just smiled and nodded her head and spoke low to the other girl. This should have sent me running but I still wanted the hair cut and I hate being impolite. I decided that when Tami came out I would reiterate to her very carefully what I wanted.
So, after Tami comes out I asked her, again, if she knew what Ombre was and if she really understood what I meant. She said yes, and I said okay but I was still uneasy and I knew I had made a mistake coming to this salon. Tami had already mixed her product and I felt like I had made a commitment. I know but it's how I was raised I couldn't jump out of the seat and tell her never mind it would have been rude! I know now that Tami does not have a real command of the English language and clearly did not understand me.
I didn't realize how big of a mistake I made until I realized Tami was putting bleach in my hair. I told her I wanted natural colors nothing artificial looking and she was putting platinum highlights in my hair. I was trying to be polite when I saw the results but I think she sensed I didn't like it. Than came my hair cut, remember I asked for long layers. She whacked off a good four inches off my hair taking my extremely curly hair up to my collar bone-wet-and again before we got started I told her I didn't want that much off because I had curly hair.
So, after it was all over I got NOTHING I asked for and the bill (after she gave me a little something off because, like I said, Tami knew I didn't like it despite the fact that I tried to act like I did) it was $80 before tip. So, after tip it was somewhere in the vicinity of $90 something dollars. It was a complete waste of my time, money and in my opinion I got butchered. I'm giving this place the lowest possible score because even though it's my fault for not leaving I still blame the salon and the stylist for the results. The stylist, Tami, either didn't understand me and made no real attempts too or ignored my requests and did what she "thought" was best. The salon is employed with people who cannot speak English to their biggest clientele, English speaking people. I will never go back...