I've been here multiple times. Love it here! Pros: relaxing atmosphere, nice decor, free wifi with big tables in the back (some wall tables have plugs if you needed to do work), a tea ceremony bar, and clean washrooms. It's cool that they whisk the matcha in front of you and use glass pots to steep the tea. Warning: the warm ginger tea does come with grated ginger bits, probably better not to get it with pearls!
Cons: the bubble tea selection is smaller than most, there are only two sugar levels, and they aren't as efficient as Chatime or Coco. Come when you aren't in a rush or in a big group!