Worst experience ever! Rude staff, marginal food, and filthy. Definitely will not patronize this place again.
Let me start by saying that Jolly Bob's used to be a decent place with a nice atmosphere, but it has taken a definite down turn within the past year. I had not been to Jolly Bob's for awhile, so I recommended to a couple of friends that we stop there on a Friday night to grab something to eat. These are the highlights of our visit:
1. Paid a cover charge to enter the restaurant to eat (what restaurant charges a fee to get in the door to order food? Jolly Bob's does!)
2. Placed an order for food and was asked to pay (CASH ONLY) before the order was even sent to the kitchen. (Rude guy literally slammed my change on the bar and never asked if I would like anything to drink (water)). Friends looked at me shocked and asked if I knew that guy. (No, no I did not).
3. Friend "A" asks for a menu and the rude guy replies "Your friend has a menu", and walks away.
4. Friend "B" orders a margarita and is told they are out of the particular liquor required to make it. (Huh? A Caribbean restaurant that can't make a margarita on a Friday night? Ummm, okay.)
5. I ask for a drink menu to suggest drinks to friend "B". Extremely rude lady pushes a drink menu towards us and says, "but it's in Spanish" and walks away. (First of all, who is she to assume that I am not literate in Spanish? Second, the menu was in English.)
6. I attempt to help friend "B" order her drink and the rude lady asks if we are ordering two drinks and we clarify that we are ONLY ordering ONE drink (for friend B). We are then served TWO drinks and given a really big attitude when I refused the drink (I was the DD). Rude lady promptly snatches my friend'a drink away (without asking) and pushes the second drink in front of her. (Friends look at me confused and ask if we can move to a booth because they were feeling so uncomfortable around the rude lady.)
7. We move to a booth where we promptly stick to the seats (gross).
8. Go to the bathroom to find water and whatever else all over the floors, an odor of urine, and used toilet paper on the floor. (Nasty. And it wasn't even late and they weren't even busy).
9. Food comes. Conch Fritters were way over fried (almost burnt) and extremely salty. Steak skewer was "okay". Chips and guacamole were good.
10. Finally, a redeeming effort! An extremely personable, professional, and friendly African American gentleman (I don't know his name) came over as we were leaving and apologized to us and offered a refund for the Conch Fritters. His actions were the ONLY positive thing about Jolly Bob's.
11. We went somewhere else and all decided that we would never patronize Jolly Bob's ever again. I profusely apologized to my friends for having recommended Jolly Bob's. Friends were so shocked by the incidents at Jolly Bob's that they kept mentioning how horrible the experience was to other people/friends throughout the night.
I will never be back to Jolly Bob's and I will never recommend Jolly Bob's to anyone. Such a shame, Jolly Bob's used to be a really neat place with good food and a welcoming atmosphere.