My wife and I have driven past The Mellow Mushroom several times and commented on how we would like to try it sometime. Today we recieved a mailer coupon, on my birthday may I add, we decided to stop in for dinner....big mistake. The time was 6:30 and there was a long waiting list to be seated. As it turns out there was no one on the patio but it was open for immediate seating so my wife and kids and I chose to "skip" the wait and take a table outside. Little did we know that this meant that we would receive no service. 15 minutes after being seated the hostess came to our table and took our drink order, which on a busy night is tolerable. The service only went downhill from there. It took us another 15 minutes to get a waitress. We were interested in ordering the bruschetta appetizer and asked the waitress how many came on the platter and were told 8. When the appetizer arrived there were only 5 pieces and no apology from the waitress as to her misinformation. What kind of waitress has no idea as to what the details of the menu are?? This is a three page menu of pizza/bar food...not that hard to memorize. We finished our appetizer, which was pretty tasty only to wait another 20 mins for our pizza. By this time our drinks were empty and we were clearly dissappointed with the level of service. The hostess again had to help us out with drink refills. Nothing great about the pizza when it arrived which was even more dissappointing. Then came the bill which took another extended period to be processed. The coupon we had wasn't even valid until 8/23 and the staff chose not to honor it. What?!? After the fact that the food is marginal at best and the worst service for such a popular place, we will not be returning and making sure that we sway all of our friends against this place.