One Star reviews especially of medical professionals are not something I write on a whim. With that in mind I'm going to stick to the facts. I needed to be seen by Dr. Frantz as I was having severe tooth pain. It was so bad I was taking 1600 mg of Ibuprofen every 4 hours, and I even tried using some antibiotics I had left over to try and relieve some of the pain.
The fact that I was in pain was communicated during the appointment confirmation call. I let the dental hygienist know before she took X-rays. I even said something to Dr. Frantz directly when he was doing an inspection of my teeth. Dr. Frantz reviewed the X-rays which clearly showed 2 infected teeth. Yet I was not given anything for pain. And I was not given any antibiotics to help clear up the infection. I was told he could write a script for special toothpaste that would be helpful to help repair my teeth as part of a longer term care approach. Once Dr. Frantz left the staff was working on typing up a treatment plan. Due to computer issues I waited literally 50 minutes just for the staff to type up that treatment plan...Dr. Frantz left the room at 4:10 pm, and I didn't get to leave until 5:00 pm. I never received the toothpaste script much less anything else and I was still in pain.
Having spent the 4th of July weekend with tooth pain so bad I couldn't eat much beyond soft foods, I am taking the time to express my frustration by typing up this review. Needless to say I will be finding another dentist. I hate going to the dentist anyway but why should I bother going if they do absolutely NOTHING to help with immediate pain relief? I understand the overall mindset of the medical community to be hypercautious on pain meds, but if you have X-rays showing infected teeth and you can't even bother to write a script for a basic antibiotic to try and knock down the infection that's a problem. Or if nothing else explain why you're not going to treat the infection. I don't think that is asking too much.