In my review I am writing about my experience and the experience my fiancee received at two different times. So take that for what it's worth. My fiancee went with her girlfriends the first time just to see what she even wanted in an engagement ring. Her and her friends had a hard time getting the attention of a sales persons. Eventually a gentleman attended them but did not make them feel important enough to want their business. He sized them up right away, that they weren't buying today, so why bother.
Reluctantly, we went back a week later, together. This time we received a much better experience. A sales lady, Morgan, assisted us and we had a much better experience. She was very patient and understanding. We shopped around for a while to narrow down our choices. We still didn't buy that day but we didn't feel pressure or disappointment from Morgan. A couple of days later we emailed Morgan back saying we wanted to come back in a make a selection. She was very helpful in educating us with all that goes into buying an engagement ring.
They had a great financing deal at the time, that made it an easy choice. So we finally came back and made the purchase. The ring came in about a month later and was exactly what we wanted. We plan on coming back for our wedding bands.
I would say that if you get a sales associate that is pushy or indifferent to your needs, move on and ask for a different sales person. Ask for Morgan.