"Blithering idiots"
Yes, that's what a customer said to my friend over the phone. The customer in question phoned to ask about chlorine tablets, and because the information she wanted wasn't listed on the package, even though my friend and two other people (including the head manager) looked at it, they are clearly idiots.
My friend called me up in tears after an 8 hours of white knuckling it through her own life issues and of smiling like nothing is wrong, and then you treat her like crap over chlorine tablets? Seriously? First world problems, much?
I've been there, folks. I've visited this store. They're TRYING. They don't always have all of the answers.