Two stars--
Jorge, our sever, was very attentive.
Food was good and prompt.
There was a discrepancy about cost for my husband and I's Long Island Ice Tea.
I only wanted to come for happy hour. There were no booths on the happy hour side. So I was told I needed to go on the other side by the hostess.
We ordered our food which came out quick-- but delicious.
Btw. We visited with our 3 children. One of which is 6-- we won't have dinner at bar seats if regular seats are available.
Anyway, we get the check. We were charged $9.25/each per drink instead of the $6 happy hour charge.
The server, Jorge, offers to get the manager to fix the discrepancy.
The manager, Paul, arrives and is very unprofessional. He originally has a oh well approach until we tell him we originally requested to sit in the bar area. He finally decides to charge us $6 each instead as a one time courtesy with an attitude. Bravo you honored the $6.50 difference. His demeanor was as if he donate a kidney.
We will NEVER come back based on our sole interaction with Paul.
Congrats. You've lost a customer and even though we don't come too often. I'll be sure to make it my life mission to deter people from coming to this location.
You know they say word of mouth can be very impactful.