I wasn't pleased with the service. I scheduled an appointment for my 9 year old son which was a fairly easy process. The barber was able to accommodate our time and the wait wasn't long. Our barber also made attempts at engaging my son and allowing him a choice in what he wanted done to his hair. This made my son feel special; however the cut was below average. It was somewhat uneven and the barber seemed to have difficulty cutting African-American hair. Most likely will not be returning.