I went there 2 years ago and I'm not sure why I never bothered to write a review.
After signing the long waiver form and being sold the ''safety socks'' I started jumping around on my individual little trampoline. I was there with a number of friends, the day before my 30th birthday.
I'd say the facility is well staffed and well designed, I liked that you get individual trampolines, and there is dodgeball, and a foam pit, it does seem like a fun place.
I jumped for 10 minutes and without doing anything crazy I tore my ACL, and had to undergo surgery. I still have pain in my knee.
My friends experienced all kinds of whiplash and back pain the next day too. There is a reason why my parents never let me on trampoline as a kid! and it was a stupid idea to go as an adult! All I can say is when I met with my surgeon and my physiotherapist they said that several people in health care are hoping to get places like these closed down because they are fairly dangerous and injuries are not uncommon.
Please do not make the same mistakes as I did and avoid this place if you're older! our bodies aren't meant for this (if inexperienced that is... If you're an avid trampoliner you'd probably do ok).
Overall I was not incredibly impressed with their reaction when I got injured either. I was sort of yelled at to get off the trampoline (when I wasn't really able to, due to pain and being stunned). Someone brought me a bag of ice thought, and I was offered to come back for free some day... which I never will.
It was the most fun ever for the 10 minutes it lasted, but not worth it! lol