We don't often get to O'Charley's, but since we had a gift card, thought we would check them out. Unfortunately it was not on "free pie" day (which is Wednesday, in case you are wondering), but it was still a decent trip.
The sad part is that they seem to be on the decline - just as most of this sort of fast-casual restaurant seem to be. But the staff didn't seem to mind much (or perhaps they were just happy that we were there). So our order came out with a decent amount of speed, and the food was reasonable. Of course, when you're paying with free money, it always helps.