In making a reservation two weeks prior, I was asked if there was a special occasion, to which I acknowledged that my wife and I were celebrating our anniversary. In reviewing TA reviews, I had high expectations.
Unfortunately, I was disappointed. After congratulating us on our anniversary, our hostess proceeded to seat us at a four top that was located next to the kitchen door and under a TV set. Amazingly, we noticed that the couple ahead at the host station had no reservation, yet were seated at a booth located in a much more desirable location.
The good news was that, upon expressing our disappointment with our waitperson, we were seated in a booth in a very nice location. Our server was very good, but not overly personable. We both ordered the French Onion soup, which was very good. My wife ordered a fillet mignon, which she enjoyed. I ordered a bone-in ribeye, which was also tasty, but was more than 30% fat.
Overall, the atmosphere (televisions located throughout the restaurant? Really?) is not what anyone would expect from the upscale steakhouse, which the restaurant considers itself to be.
When I requested to speak to the Manager, I told her how pleased that we were with how our waitperson handled the situation. I also expressed our disappointment with how the hostess handled things. Rather than an apology, the Manager decided to defend the hostess by stating that "we never know where a patron might like to be seated". REALLY? Name a couple that says, "please seat us at a table for four in a brightly lit area next to the kitchen door for our special occasion"!
If this does not speak volumes, than please do dine there for a special occasion!